Delayed Withdrawal

Delayed Withdrawal? Here's What to Do

We understand that waiting for a withdrawal can be frustrating, and we apologise for any inconvenience caused by the delay in crediting your account. We want to assure you that we are working to resolve this issue as quickly as possible.

Here are some steps you can take:

1. Check the status of your withdrawal: Log in to your account and check the status of your withdrawal request. 
2. Contact customer support: Please contact our customer support team. They will be able to investigate your specific case and contact the merchant to provide you with an update.

Here are the different ways you can reach customer support:

• Live chat: Click the chat icon on our website or app for instant assistance.
• Email: Send an email to [email protected] explaining the issue with your withdrawal 

We appreciate your patience and understanding. We are committed to resolving your withdrawal issue quickly and efficiently.