Disabled Account

Obiex Account Disabled? Here's How We Can Help!

We understand that seeing your Obiex account disabled can be concerning. While we can't offer specific details here due to security and privacy reasons, we're here to guide you through the potential steps to resolve the issue:

1. Check for communication: Please carefully review any emails or notifications you received from Obiex regarding your account disablement. They might provide specific reasons and instructions for reactivating your account.

2. Password reset: Before resetting your password, please keep in mind that this action will restrict your wallet from making withdrawals for 12 hours and 5 minutes.

3. Contact Obiex Support: We strongly recommend contacting our dedicated support team for the most effective and personalised assistance. They can investigate the specific reason for your account disablement and offer tailored guidance:

• Live chat: Click the chat icon on our website or app for instant assistance.
• Email: Send an email to  [email protected] with the subject "Disabled Account".

4. Be prepared to help: When contacting support, please have the following information ready:

• Your Obiex username
• The email address associated with your account
• Any reference numbers or error messages you received
• A brief explanation of what you think might have led to the disablement (optional)

Our support team is committed to resolving your issue promptly and securely. Please understand that they may need additional information or time to investigate the case thoroughly, but they will keep you informed and provide updates throughout the process.