Having trouble verifying your BVN? We can help!
We understand that verifying your Bank Verification Number (BVN) can be frustrating, especially if you don't have access to the linked phone number or encounter other issues. Don't worry! Our customer support team is here to assist you with manual verification.
Here's what you need to do:
- Have your information ready: Ensure you have your BVN and Obiex Username easily accessible to provide to our support team.
- Match your information: Double-check that the details you provide on the BVN portal exactly match the information associated with your Obiex account. Any discrepancies can significantly delay the verification process.
- Complete Tier 2 KYC: Please note that Tier 2 KYC verification is required before our customer support team can assist you with BVN verification.
Once you have everything ready, contact Obiex Support through the following channels:
- Live chat: lick the blue chat icon on our website or app for instant assistance.
- Email: Send an email to [email protected]
- Social media: @ObiexHq
We appreciate your patience and understanding. We're committed to helping you resolve your BVN verification issue as quickly as possible.
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