NGNX/USDT Stuck on Processing

NGNX/USDT Transaction Stuck on Processing? Here's How We Can Help.

We understand how frustrating it can be when your NGNX or USDT transaction gets stuck on processing. We sincerely apologise for the inconvenience and are here to help you resolve the issue as quickly as possible.

If your NGNX or USDT transaction is not progressing, please follow these steps:

1. Contact Customer Support: Reach out to our customer support team immediately. The fastest way to do this is through:

Live chat: Click the blue chat icon on our website or app for instant assistance.

Email:  Send an email to [email protected] with the subject "NGNX/USDT Transaction Stuck on Processing" and include the following information:

• Your Obiex username
• A screenshot of the transaction details

2. Provide Necessary Information: When contacting support, please have the following information ready:
   • Your Obiex username
   • The date and time of the transaction
   • The amount of NGNX or USDT involved
   • A screenshot of the transaction details

Our support team will escalate your issue and work diligently to resolve it within minutes. We'll keep you updated on the progress and notify you once the transaction is processed successfully.

Additional Tips:

• While you wait for assistance, please double-check that you entered the correct wallet address and transaction amount.
• Ensure you have sufficient funds in your Obiex account to cover the transaction.

We appreciate your patience and understanding. We are committed to providing you with a smooth and efficient transaction experience. If you have any further questions or concerns, please don't hesitate to contact us.